Privacy Policy

Throughout this policy, the following terms apply:
“We”, “us” and “our'' mean Modular Wholesale Co. Pty Limited ACN 647 208 115
“You” and “your” includes our customers and prospective customers.


Modular Wholesale Co. Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Privacy Act 1988 (Cth) (which includes the Australian Privacy Principles), which sets out how we collect and treat your personal information. We do not sell, rent or lease customer lists, submitted information, or any part thereof to third parties.

Collection of Personal Information:

This policy applies to personal information. In broad terms, 'personal information' is information or opinions relating to a particular individual who can be identified.

In the course of Modular Wholesale Co. Pty Ltd operating its business in Australia, there are circumstances where we collect personal information. This privacy policy has been developed to ensure that such information is handled appropriately.

We will, from time to time receive and store personal information you enter on our website, provide to us directly or provide to us in other forms. When you use our website we may collect information about your location or activity. We try not to identify users or their browsing activities except as necessary to investigate or report any suspected unlawful activity as required or authorised by law or as reasonably necessary for the activity of an enforcement body.

You may provide us with basic information such as your name, phone number, address and email address to enable us to send you information, provide updates, and process your service or product orders. We may collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to surveys/ promotional offers, provide financial or credit information or communicate with but not limited to our accounts, sales and customer support departments.

Our website may use cookies which may collect personal information. Cookies are pieces of data stored on your browser that record information on your use of our website such as details of your server and your browsing activity, and send the information to the server. We may use these cookies to monitor usage of our website only. You may be able to change the settings of your browser so that cookies are not accepted generally or that you are provided with options to accept or reject them as they are sent to your browser.

How we collect personal information:

Modular Wholesale Co. Pty Ltd collects personal information from a variety of sources, including when you interact with us in person or electronically, when you access our website and when we provide services to you. We may at any time receive information about you from a third party and we will protect this information as set out in our Privacy Policy.

Information Collection:

We may collect and hold personal information about you, which may include:

(a) sensitive information (see below);
(b) contact information;
(c) date and place of birth;
(d) employment arrangements and history;
(e) educational qualifications;
(f) tax returns and tax file numbers;
(g) credit information;
(h) banking details;
(i) gender; and
(j) any other personal information required to supply our products to or employ you.

Sensitive Information:

‘Sensitive information’ is a subset of personal information and includes personal information that may have serious ramifications for the individual concerned if used inappropriately.

We may collect sensitive information if it is relevant in providing direct marketing to you or assessing your suitability for credit. The sensitive information we collect and hold about you may include whether you are a member of professional or trade associations.

We will not collect sensitive information without the individual’s consent to whom the information relates unless permitted under the Privacy Act.

Use of Personal Information:

We may use your personal information to provide you with information, updates and our service. We may also make you aware of new and additional products, services and opportunities available to you. We may also use your personal information to improve our products and services and better understand your needs. Further to this we may need to use your personal information;

  • to provide after-sales service;

  • manage our relationships with you and our other customers;

  • contact you and respond to your enquiries;

  • conduct market research;

  • facilitate our internal business operations, including fulfilling our legal requirements and professional obligations; and

We may contact you via a variety of measures including but not limited to, telephone, email, sms, or mail.

What if you do not provide us with sufficient personal information about you?

If you do not give your personal information to us it will affect our ability to provide you with the products and services you are seeking.

Information Security:

We take reasonable steps to hold your personal information securely and prevent your personal information from misuse, unauthorised access, modification and disclosure, interference and loss. Where personal information is no longer needed by us, we ensure that information is securely destroyed.

We may disclose your personal information to:

  • any person, body or agency where we are required or allowed by law;

  • contractors or subcontractors of ours who provide administrative or promotional services to us;

  • our external service providers and advisers on a confidential basis in connection with the operation of our business.

Altering your details:

It is important to us that we have your correct details such as your current address and telephone number. If you believe any of your personal information we hold is not accurate, complete or current, please contact us via the details shown below. We will try to have the information corrected as soon as practicable.

You may request that we provide you with access to your personal information we hold. Generally, we will provide you with access, except in limited circumstances whether the Australian Privacy Principles or other law permits us to deny access. Any such requests must be made in writing at the below address.

Amending this policy:

We may update, modify, amend or remove this policy at any time without prior notice. The current version will be published on our website.